Remote Workers Are Actually More Engaged

Filed under Rants, Telecommuting

Interesting article by Scott Edinger over on LifeHacker.

He lists several reasons for this apparent contradiction, and I’ve seen first hand examples of the good and bad in my last 12+ years of on and off remote work.

One element Scott doesn’t touch on is how different remote work experiences can be. I’ve found that often, companies want to support remote workers, but, since they’ve never really done so before, they either can’t or won’t make the mindset changes that come with doing so successfully.

For me, the most successful remote work scenario is when all or virtually all the people involved are working remotely. I call it the Sailor Paradigm. When you’re all in the same boat, you’ll all tend to gravitate to the same mindset and look for ways to make the situation work for the best. And when everyone’s remote, everyone realizes quickly that true communication takes a little extra effort.

On the other hand, when only one or a few people are working remote, everyone that’s stayed in the office can fall back on much easier communication; the water cooler chat, talking shop over lunch, etc. The remote workers get left out and that can often lead to troubles down the road.

Personally, I’ve always felt the ideal solution is one where all the employees (or at least everyone on a team) works remote, but close enough to an office space or to each other to get some face time one a week or so. That’s not always possible, but it does represent the best of both worlds.

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